PRIVACY POLICY

Effective Date: January 1, 2025

This Privacy Policy explains how Glowstly collects, uses, maintains, and protects information from users (“Users”) of the glowstly.com website (“Site”). This policy applies to the Site and all products and services offered by Glowstly.

If you do not agree with this Privacy Policy, please do not use this Site or provide any personal information through it.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including when Users visit our Site, place an order, fill out a form, or engage with features or services we provide.

Users may be asked for information such as name, email address, mailing address, phone number, and payment details.

Users may visit the Site anonymously.
We collect personal identification information only when Users voluntarily submit it. Refusing to provide personal information may limit access to certain features or services on the Site.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with the Site. This may include browser type, device type, operating system, and other technical information related to how Users connect to the Site.

Web Browser Cookies

Our Site may use cookies to enhance User experience. Cookies may be placed on a User’s device for record-keeping and tracking purposes.

Users can choose to refuse cookies through their browser settings. However, some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

Glowstly may collect and use Users’ information for the following purposes:

To Improve Customer Support

Information helps us respond more effectively to customer questions and support requests.

To Process Transactions

Information provided when placing an order is used only to complete that order. We do not share this information with outside parties except as necessary to fulfill the service.

To Send Periodic Emails

The email address provided for order processing will be used to send order updates and responses to enquiries.
If a User opts in to our mailing list, they may receive emails containing updates, product information, and company news. Users can unsubscribe at any time by following the instructions included in each email or by contacting us directly.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices along with security measures designed to protect personal information stored on our Site.

Sensitive information exchanged between Users and the Site occurs over a secure SSL-encrypted communication channel.

We maintain reasonable security standards to protect against unauthorized access, alteration, or disclosure of personal information.

Data Sharing Practices

Personal information provided by Users may be combined with information from our records to help improve customer experience and business operations.

Information may be shared with trusted third-party service providers who assist with services such as order processing, logistics, marketing, or customer support.

We do not sell Users’ personal information.

If you prefer that your information not be shared with third-party service providers for these purposes, you may contact us at hello@glowstly.com.

Changes to This Privacy Policy

Glowstly may update this Privacy Policy at any time. The effective date at the top of this page will reflect the most recent revision.

Users are encouraged to review this page periodically to stay informed about how we protect collected information. Continued use of the Site following changes constitutes acceptance of those changes.