SHIPPING POLICY

Glowstly provides clear and reliable shipping information to customers within the United States. This policy explains our handling times, shipping timeframes, delivery expectations, and support options to ensure transparency and compliance with Google Merchant Center requirements.

Shipping Availability

Glowstly currently ships to all eligible addresses within the United States.

This Shipping Policy applies to United States orders only.

Shipping Cost

United States:
All Glowstly orders shipped within the United States are free of charge.

There is no minimum purchase requirement for free shipping.

Handling Time

Every Glowstly order is carefully prepared and packed to ensure accuracy and quality.

Handling Time: 3 to 5 business days
Processing Days: Monday to Friday
Weekend & Holiday Orders: Orders placed on weekends or holidays are processed on the next business day

Once your order is packed and ready to ship, you will receive a shipping confirmation email with tracking details.

Transit Time / Shipping Time

Glowstly works with reliable shipping partners to deliver orders efficiently.

Typical Transit Time (United States): 5 to 7 business days

Actual delivery times may vary depending on your location, carrier operations, and external factors beyond our control.

Estimated Total Delivery Time

Based on handling and transit times, the estimated total delivery window is:

United States: Approximately 8 to 12 business days

This represents the typical timeframe for most customers to receive their orders.

Shipping Carriers

Glowstly ships orders using trusted national and regional carriers within the United States.
The shipping carrier is automatically selected based on your delivery location to ensure the most efficient delivery route.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.
Tracking updates typically become available within 24 to 48 hours after dispatch.

Delivery Issues

If you experience any of the following issues, please contact us and we will assist you promptly:

Tracking not updating
Package delays
Item not received
Address-related concerns

Email: hello@glowstly.com

Returned or Undeliverable Parcels

If a parcel is returned to Glowstly due to an incorrect address or repeated unsuccessful delivery attempts, we will contact you to arrange reshipment.

Additional shipping charges may apply in such cases.