SHIPPING POLICY
Glowstly provides clear and reliable shipping information for customers throughout Australia. This policy explains our handling times shipping timeframes delivery expectations and support options in a format that meets Google Merchant Center requirements.
Shipping Availability
Glowstly ships to all states and territories within Australia including
• New South Wales
• Victoria
• Queensland
• South Australia
• Western Australia
• Tasmania
• Australian Capital Territory
• Northern Territory
This policy applies only to Australian orders.
Shipping Cost
All Glowstly orders ship for free within Australia.
There is no minimum purchase amount required.
Handling Time
Glowstly prepares orders carefully to ensure accuracy and proper packaging.
• Handling time is 3 to 5 business days
• Orders are processed Monday to Friday
• Orders placed on weekends or holidays are processed the next business day
Once your order is packed and ready to ship you will receive an email with confirmation and tracking details.
Transit Time Shipping Time
Glowstly uses trusted Australian carriers to deliver your order.
Typical transit time is
• 5 to 7 business days for standard delivery across Australia
Actual transit time may vary based on location and carrier conditions.
Estimated Total Delivery Time
Based on handling time plus transit time the total estimated delivery window is
Approximately 8 to 12 business days
This is the average timeframe most customers receive their order.
Shipping Carriers
Glowstly ships orders using reliable carriers including
• Australia Post
• Aramex Australia
• CouriersPlease
The system automatically selects the carrier based on your delivery location for the fastest available route.
Order Tracking
Once your order has shipped you will receive an email containing your tracking number.
Tracking typically updates within 24 to 48 hours after dispatch.
Delivery Issues
If you experience any delivery concerns including
• Tracking not updating
• Package delayed
• Item not received
• Address concerns
please contact us and we will assist you promptly.
Email: hello@glowstly.com
Returned or Undeliverable Parcels
If a parcel is returned to Glowstly due to an incorrect address or repeated unsuccessful delivery attempts we will contact you to arrange reshipment.
Customer Support
If you have questions about shipping or your order please reach out to our support team
Email: hello@glowstly.com
Hours Monday to Friday 9am to 5pm Australia time
Have questions?
We’re here to help. Contact us anytime at: https://glowstly.com/pages/contact